SwissHosting Help Center

Swiss hosting frequently asked questions

Find clear answers about Swiss VPS hosting, offshore dedicated servers, privacy-focused infrastructure, DMCA-free hosting, operating systems, server management, crypto payments, support, deployment, and service selection.

  • Swiss infrastructure
  • Offshore VPS
  • Dedicated servers
  • Privacy hosting
  • Crypto payments

FAQ Overview

Answers organized by infrastructure, privacy, payment, and support intent

SwissHosting provides multiple infrastructure models. Use this page to understand how VPS, dedicated servers, offshore hosting, operating systems, payment options, management responsibilities, and support requirements relate to your workload before ordering.

Company & Infrastructure

About SwissHosting

General questions about SwissHosting, infrastructure location, service categories, and customer fit.

What is SwissHosting?

SwissHosting provides privacy-focused hosting infrastructure and connectivity services associated with Switzerland. The service portfolio includes offshore VPS hosting, dedicated servers, streaming infrastructure, no-log VPN access, colocation, and related privacy-oriented hosting options.

Where is SwissHosting infrastructure located?

SwissHosting positions its infrastructure and services around Switzerland. Exact data-center location, hardware availability, network routing, and deployment details should be confirmed for the selected service before ordering.

Which SwissHosting service should I choose?

Choose an offshore VPS for flexible virtual resources and a lower entry cost. Choose a dedicated server when you need exclusive physical hardware, IPMI access, larger resource allocations, or sustained production performance. Use colocation when you already own the hardware you want to deploy.

Where can I compare all SwissHosting services?

Use the SwissHosting Services hub to compare available service categories and move to the correct product page.

Virtual Infrastructure

Offshore VPS hosting questions

Questions about virtual CPU, memory, storage, transfer, root access, Linux, Windows, Tor, and storage VPS plans.

What is an offshore VPS?

An offshore VPS is a virtual private server deployed outside the customer’s home jurisdiction. It provides isolated virtual CPU, memory, storage, networking, and administrative access while sharing the underlying physical host with other virtual machines.

Which offshore VPS plans are available?

SwissHosting lists six VPS configurations: a 2 vCPU entry server, a 4 vCPU business VPS, an 8 vCPU production VPS, a Tor hidden-service VPS, a 16 vCPU application server, and a 5 TB storage VPS.

Do VPS plans include root access?

The listed VPS plans include full root or administrator access, allowing customers to manage the operating system, applications, users, firewall rules, services, and server configuration.

Can I reboot or rebuild my VPS?

The listed VPS plans include unlimited reboot and rebuild actions. A reboot restarts the server. A rebuild normally reinstalls the selected operating-system image and may erase existing data, so independent backups should be maintained.

Do VPS plans include IPv4 and IPv6 resources?

The standard VPS configurations list one IPv4 address and 100 IPv6 resources. Exact routing, reverse DNS, additional IP eligibility, and provisioning details should be confirmed in the order system.

What is the Tor Hidden Service VPS?

The Tor configuration is designed for lawful onion services, private application endpoints, and research projects. It includes a Tor-oriented address and remains subject to applicable law and SwissHosting’s acceptable-use requirements.

What is the 5 TB Storage VPS best for?

The storage VPS is intended for backup repositories, archives, synchronization targets, file retention, and capacity-focused services that need more storage than a standard application VPS.

Where can I view the current VPS plans?

Visit the Offshore VPS page to compare all six plans, specifications, workloads, and checkout options.

Bare-Metal Infrastructure

Offshore dedicated-server questions

Questions about physical hardware, IPMI, processors, memory, NVMe, GPU servers, bandwidth, and inventory.

What is an offshore dedicated server?

An offshore dedicated server is a physical machine allocated to one customer in a foreign hosting jurisdiction. The customer receives exclusive processor, memory, storage, and system resources instead of sharing a host through virtualization.

When should I choose a dedicated server instead of a VPS?

Choose dedicated infrastructure when the workload requires exclusive physical resources, sustained CPU availability, larger memory capacity, NVMe or specialized storage, IPMI remote management, GPU hardware, or stronger isolation than a virtual server provides.

What is IPMI access?

IPMI is out-of-band server management. It can provide remote power control, console access, virtual media, installation support, and recovery functions even when the installed operating system is unavailable.

Which dedicated processor platforms are available?

The current catalog includes Dual Intel Xeon X5670, Dual Intel Xeon E5-2680 v4, Dual Intel Xeon Gold 6138, Dual AMD EPYC 7452, Dual Intel Xeon Gold 6430, and a GPU-capable configuration based on Dual Intel Xeon E5-2680 v4.

Do dedicated servers include large monthly transfer allowances?

The listed dedicated configurations include 100 TB of monthly transfer. Port capacity varies by plan, with 1 Gb/s and 10 Gb/s options represented in the catalog.

Can dedicated hardware be upgraded?

Memory, drives, RAID, network, and other hardware changes depend on chassis capacity, component availability, inventory, deployment timing, and pricing. Confirm upgrades before ordering.

Are GPU models guaranteed?

No. Confirm the installed GPU model, video memory, drivers, application compatibility, and current inventory before purchasing a GPU server.

Where can I compare the current dedicated servers?

Visit the Offshore Dedicated Servers page to compare the six current configurations.

Jurisdiction & Policy

Privacy and DMCA-free hosting questions

Questions about offshore jurisdiction, complaint handling, privacy positioning, acceptable use, and lawful hosting.

What does DMCA-free hosting mean?

DMCA-free hosting generally means the infrastructure is outside the United States and U.S. DMCA notices are not automatically controlling. Complaints may still be reviewed according to the hosting location, evidence, provider policy, contractual terms, and applicable law.

Does offshore hosting remove all legal obligations?

No. Offshore hosting does not eliminate applicable law, court orders, provider terms, acceptable-use policies, abuse rules, intellectual-property obligations, or contractual responsibilities.

Does SwissHosting ignore every complaint?

No. Privacy-focused or DMCA-free positioning should not be interpreted as automatic refusal of every complaint. Reports may be evaluated according to jurisdiction, evidence, service terms, and applicable requirements.

Is anonymous hosting available?

Payment flexibility and privacy-oriented service design may reduce reliance on traditional banking, but exact account, identity, billing, and verification requirements depend on the service and order process.

Are illegal services allowed?

No. Services remain subject to applicable law and SwissHosting’s acceptable-use requirements. Privacy infrastructure is intended for lawful hosting and does not create immunity from legal or contractual obligations.

Deployment Environments

Operating-system questions

Questions about Linux, Windows Server, BSD, Proxmox, custom images, licensing, and compatibility.

Which Linux distributions are supported?

Common options may include Ubuntu Server, Debian, AlmaLinux, Rocky Linux, and compatible images. Exact version and image availability should be confirmed before ordering.

Is Windows Server available?

Windows Server may be available on compatible VPS and dedicated configurations. Licensing, activation, driver support, and plan compatibility should be confirmed before deployment.

Can I install Proxmox VE?

Proxmox VE may be suitable for supported dedicated servers used for KVM virtual machines, LXC containers, networking, and private virtualization. Confirm hardware and storage compatibility first.

Can I use a custom ISO?

Custom ISO installation may be possible on supported infrastructure through remote-management tools. Driver, boot, architecture, network, and storage compatibility remain the customer’s responsibility unless assistance is included.

Should I always choose the newest operating-system release?

Not necessarily. Control panels, applications, GPU drivers, migrations, and legacy software may require an older supported version. Choose the release that matches the workload’s compatibility requirements.

Administration

Managed and unmanaged hosting questions

Questions about server administration, updates, security, backups, monitoring, migrations, and optional assistance.

Are SwissHosting servers managed or unmanaged?

Administrative access does not automatically include ongoing server management. Unless management is included in writing, customers should expect to manage the operating system, applications, updates, firewall rules, users, monitoring, security, and backups.

Are backups included?

The listed plan specifications do not establish that managed backups are included by default. Maintain independent backups or confirm whether an optional backup service is available.

Can SwissHosting help with migrations?

Migration assistance may be available as a separately defined service. Confirm the source environment, data volume, application stack, downtime requirements, compatibility, and migration scope before scheduling work.

Who is responsible for server security?

On unmanaged service, the customer is responsible for operating-system updates, application security, credentials, firewall rules, access controls, monitoring, backups, and incident response.

What should I secure after deployment?

Change default credentials, use SSH keys where appropriate, restrict administrative access, configure a firewall, patch the operating system, remove unused services, enable monitoring, and create independent backups.

Billing & Checkout

Crypto and payment questions

Questions about cards, PayPal, cryptocurrency, stablecoins, privacy, processing, and payment availability.

Which payment methods are supported?

SwissHosting supports a broad range of global payment methods, including major credit cards, digital wallets, bank-based options, PayPal, cryptocurrencies, and stablecoins. Exact availability may vary by order and payment processor.

Which cryptocurrencies can I use?

Supported currencies may include Bitcoin, Ethereum, Litecoin, XRP, Dogecoin, Binance Coin, Solana, Tron, Tether, Dash, and many other coins or tokens. More than 100 payment methods may be available.

Why use cryptocurrency for hosting?

Cryptocurrency can provide global access, faster settlement, fewer traditional banking limitations, and more flexible payment options. Blockchain transactions may still be publicly traceable depending on the network and wallet practices.

Are stablecoins supported?

Stablecoin options such as Tether may be available through supported processors. Confirm the accepted network, token standard, required confirmations, and payment amount before sending funds.

Are crypto payments refundable?

Refund eligibility depends on the applicable service terms and billing policy. Cryptocurrency payments may also involve exchange-rate, processor, network, or transaction-fee considerations.

Orders & Assistance

Support and deployment questions

Questions about provisioning, availability, custom orders, configuration review, and contacting support.

How quickly is a server provisioned?

Provisioning time depends on service type, payment confirmation, operating-system choice, hardware inventory, custom requirements, licensing, and any manual review needed for the order.

Is every listed dedicated server always in stock?

No. Dedicated hardware inventory, upgrades, drive options, GPU models, and deployment timing can change. Confirm current availability before relying on a specific configuration.

Can I request a custom server configuration?

Custom processor, memory, storage, network, software, migration, and management requests can be discussed with SwissHosting. Feasibility depends on inventory, compatibility, and service scope.

What details should I provide when asking for a recommendation?

Provide the application type, expected traffic, CPU and memory needs, storage capacity, monthly transfer, operating system, IP requirements, management expectations, budget, and deployment timing.

How do I contact SwissHosting?

Use the SwissHosting contact page for service recommendations, custom configurations, inventory questions, billing assistance, and support inquiries.

Next Step

Move from answers to the right SwissHosting service

Use the service paths below after identifying the infrastructure model that best matches your workload.

Still Need Help?

Get a recommendation for your workload

Share your application, expected traffic, operating system, storage, transfer, security, and management requirements.

Contact SwissHosting

You May Also Be Interested