Privacy Policy – Cyberlocker Switzerland S.A.

What Information Do We Collect?

We collect information from you when you place an order and become a customer of Cyberlocker Switzerland S.A. When ordering or registering on our site, you may be asked to provide:

• Personal Name

• Company Name

• Email Address

• Mailing Address

• Phone Number

What Other Information Are We Entrusted With?

As an internet service provider, Cyberlocker is technically entrusted with sensitive data belonging to your company. This may include, but is not limited to:

• Server content and files

• Databases

• Electronic mail

• Browsing histories

• Storage area network (SAN) files

• Virtual Private Network (VPN) access logs

• Any other information stored, uploaded, or automatically collected by our services

How Do We Use Your Information?

The information collected when you place an order may be used in the normal operations of our company, including:

• Contacting you regarding technical, network, billing, or abuse issues

• Managing and supporting your services

Entrusted service-related data (such as server files or logs) will never be used for purposes other than internal investigations of abuse, and only in rare cases when necessary to enforce our Acceptable Use Policy. Such use is strictly internal to Cyberlocker Switzerland S.A.

How Do We Protect Your Information?

We employ multiple security measures to protect your information, including:

• Secure Socket Layer (SSL) technology for data transmission

• Encryption of sensitive information before storage

• Restricted database access to authorized personnel only

• Confidentiality obligations for all employees with access rights

All authorized staff are required to maintain strict confidentiality, and any misuse of client data is grounds for termination and legal action.

When you cancel your account, your personal information will be retained for no longer than 30 days, after which it will be permanently deleted from our systems.

Do We Disclose Information to Third Parties?

We do not sell, trade, or otherwise transfer personally identifiable information to outside private parties. Cyberlocker does not use vendors or consultants that require access to client information.

• Employees: All employees of Cyberlocker Switzerland S.A. (and its parent company) must sign non-disclosure and confidentiality agreements, binding during and after employment.

• Vendors/Service Providers: While we do not allow vendors direct access to client data, all vendors are contractually required to sign confidentiality agreements prohibiting any disclosure of information that could be encountered during service.

Do We Disclose Information to Legal Authorities?

Cyberlocker Switzerland S.A. will not disclose client information to attorneys, courts, or law enforcement agencies unless compelled by an official court order issued by a judge or magistrate of the Swiss Confederation.

Public Debate Clause

If a customer publicly engages in a “Public Debate” — including online reviews, service reviews, or other public commentary about Cyberlocker’s services — Cyberlocker reserves the right, at its sole discretion, to disclose information relevant to that debate in order to defend its reputation as a service provider.

Changes to This Privacy Policy

If changes are made to this Privacy Policy, Cyberlocker will post the updates on our main website and link them from relevant service pages.